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BEC P reading part 6
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Game Code: 1903187
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Tom sends 'secret shoppers' into retail firms ........ order to make sure customers are receiving good service
in
on
by
15
After ........ visit the secret shoppers prepare a report
their
our
his
15
They prepare a report for the company to let them know ........ good or bad the service was
how
if
Whether
15
Companies like to know that ..... customers go into a store they will get good service
as
while
when
15
It's important if customers go into a store a few minutes before closing they will ................ get good service
already
still
yet
15
The company .......... set up in 1992
has
was
is
15
It opened in the west of England in 1992 and .......... two years moved to London
later
after
until
15
.......... the last three years the company has done really well
Since
From
During
15
Over this time the company's profit have ......... dramatically
increasing
increased
increase
15
Companies have come to realise ........ great importance of good customer service
the
that
this
15
The company has a staff ...... sixty five
too
of
at
15
Last week they ........... an important contract with a supermarket chain
sign
signing
signed
15
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