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BEC P reading part 6
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Game Code: 1903187
12
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Tom sends 'secret shoppers' into retail firms ........ order to make sure customers are receiving good service
on
in
by
15
After ........ visit the secret shoppers prepare a report
his
our
their
15
They prepare a report for the company to let them know ........ good or bad the service was
if
how
Whether
15
Companies like to know that ..... customers go into a store they will get good service
when
as
while
15
It's important if customers go into a store a few minutes before closing they will ................ get good service
yet
already
still
15
The company .......... set up in 1992
has
was
is
15
It opened in the west of England in 1992 and .......... two years moved to London
until
later
after
15
.......... the last three years the company has done really well
From
During
Since
15
Over this time the company's profit have ......... dramatically
increased
increase
increasing
15
Companies have come to realise ........ great importance of good customer service
this
that
the
15
The company has a staff ...... sixty five
at
too
of
15
Last week they ........... an important contract with a supermarket chain
signed
sign
signing
15
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