Team 1
0
Team 2
0
Teams
Name
Score
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15
×
They prepare a report for the company to let them know ........ good or bad the service was
Whether
if
how
Oops!
Show
Check
Okay!
Check
15
×
.......... the last three years the company has done really well
From
Since
During
Oops!
Show
Check
Okay!
Check
15
×
The company .......... set up in 1992
is
has
was
Oops!
Show
Check
Okay!
Check
15
×
Over this time the company's profit have ......... dramatically
increase
increased
increasing
Oops!
Show
Check
Okay!
Check
15
×
After ........ visit the secret shoppers prepare a report
our
their
his
Oops!
Show
Check
Okay!
Check
15
×
Companies like to know that ..... customers go into a store they will get good service
when
as
while
Oops!
Show
Check
Okay!
Check
15
×
Tom sends 'secret shoppers' into retail firms ........ order to make sure customers are receiving good service
by
in
on
Oops!
Show
Check
Okay!
Check
15
×
Companies have come to realise ........ great importance of good customer service
this
the
that
Oops!
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Check
Okay!
Check
15
×
It's important if customers go into a store a few minutes before closing they will ................ get good service
still
yet
already
Oops!
Show
Check
Okay!
Check
×
banana
Go to last place!
Oops!
×
seesaw
Swap points!
Okay!
×
rocket
Go to first place!
Okay!
×
baam
Lose 10 points!
Oops!
15
×
It opened in the west of England in 1992 and .......... two years moved to London
later
until
after
Oops!
Show
Check
Okay!
Check
15
×
Last week they ........... an important contract with a supermarket chain
sign
signed
signing
Oops!
Show
Check
Okay!
Check
×
baam
Lose 20 points!
Oops!
×
gift
Win 25 points!
Okay!
×
shark
Other team loses 20 points!
Okay!
×
banana
Go to last place!
Oops!
15
×
The company has a staff ...... sixty five
at
of
too
Oops!
Show
Check
Okay!
Check
×
lifesaver
Give 10 points!
Oops!
×
star
Double points!
Okay!
×
rocket
Go to first place!
Okay!
×
thief
Give points!
5
10
15
20
25
×
heart
Other team wins 25 points!
Oops!
×
seesaw
Swap points!
Okay!
×
gift
Win 20 points!
Okay!
×
banana
Go to last place!
Oops!
×
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