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BEC P reading part 6
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Last week they ........... an important contract with a supermarket chain
 
signed
 
sign
 
signing
The company has a staff ...... sixty five
 
of
 
at
 
too
Companies have come to realise ........ great importance of good customer service
 
the
 
this
 
that
Over this time the company's profit have ......... dramatically
 
increased
 
increase
 
increasing
.......... the last three years the company has done really well
 
During
 
From
 
Since
It opened in the west of England in 1992 and .......... two years moved to London
 
after
 
until
 
later
The company .......... set up in 1992
 
was
 
has
 
is
It's important if customers go into a store a few minutes before closing they will ................ get good service
 
still
 
yet
 
already
Companies like to know that ..... customers go into a store they will get good service
 
when
 
while
 
as
They prepare a report for the company to let them know ........ good or bad the service was
 
how
 
Whether
 
if
After ........ visit the secret shoppers prepare a report
 
their
 
our
 
his
Tom sends 'secret shoppers' into retail firms ........ order to make sure customers are receiving good service
 
in
 
by
 
on


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