BEC P reading part 6 | Baamboozle - Baamboozle | The Most Fun Classroom Games!

12 Public

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Study Slideshow

Tom sends 'secret shoppers' into retail firms ........ order to make sure customers are receiving good service

on

in

by

15

After ........ visit the secret shoppers prepare a report

their

our

his

15

They prepare a report for the company to let them know ........ good or bad the service was

Whether

if

how

15

Companies like to know that ..... customers go into a store they will get good service

as

when

while

15

It's important if customers go into a store a few minutes before closing they will ................ get good service

yet

already

still

15

The company .......... set up in 1992

has

was

is

15

It opened in the west of England in 1992 and .......... two years moved to London

after

later

until

15

.......... the last three years the company has done really well

From

Since

During

15

Over this time the company's profit have ......... dramatically

increase

increased

increasing

15

Companies have come to realise ........ great importance of good customer service

the

that

this

15

The company has a staff ...... sixty five

of

at

too

15

Last week they ........... an important contract with a supermarket chain

signing

signed

sign

15