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Bus Eng 5 U 30

  •  English    21     Public
    Grammar
  •   Study   Slideshow
  • If/unless you provide good customer service, people won´t keep coming back.
    unless
  •  15
  • Unless/Even though we have provided good quality products, people seem to not like our service
    Even though
  •  15
  • I have come to enjoy to go/going to fairs and festivals, I´m overjoyed when I go
    going
  •  20
  • She always demands speaking/to speak to the manager. Right now she´s irate
    to speak
  •  20
  • I´ve been calling non-stop, I can´t hang up/get through
    get through
  •  15
  • We are behind scheduled and many of our issues are mix up/backlogged
    backlogged
  •  10
  • I talked to Customer Service, but they didn´t help. I tried calling/to call customer service
    calling
  •  20
  • I like presential classes better. I prefer to speak/speaking to people in person
    both are ok :D
  •  10
  • I don´t smoke anymore. I stopped to smoke/smoking.
    smoking
  •  20
  • We should/ought to listen to customers carefully
    both are ok :D
  •  10
  • We don´t have to/musn´t do everything the customer wants
    don´t have to
  •  15
  • Which technique do we use when we start asking our customers open questions and continue with closed questions
    The funnel technique
  •  15
  • What do we tell customers when we need them to be patient with us while we take notes?
    Please bear with me
  •  15
  • If you have/had different colors we would/will buy from you
    had/would
  •  20
  • If I were/was you I will/would take that offer
    were/ would
  •  20
  • Use hectic in a sentence
    :D
  •  20