Bus Eng 5 U 30 | Baamboozle - Baamboozle | The Most Fun Classroom Games!

We are competent at/in working with people from differente cultures

at

I´m skilled in/at English and team management

in

They have started /started working in that company a long time ago

started

I work at Berlitz since 2012. I worked/have worked there for 10 years

have worked

Use hesitate in a sentence

:D

Use hectic in a sentence

:D

If I were/was you I will/would take that offer

were/ would

If you have/had different colors we would/will buy from you

had/would

What do we tell customers when we need them to be patient with us while we take notes?

Please bear with me

Which technique do we use when we start asking our customers open questions and continue with closed questions

The funnel technique

We don´t have to/musn´t do everything the customer wants

don´t have to

We should/ought to listen to customers carefully

both are ok :D

I don´t smoke anymore. I stopped to smoke/smoking.

smoking

I like presential classes better. I prefer to speak/speaking to people in person

both are ok :D

I talked to Customer Service, but they didn´t help. I tried calling/to call customer service

calling

We are behind scheduled and many of our issues are mix up/backlogged

backlogged

I´ve been calling non-stop, I can´t hang up/get through

get through

She always demands speaking/to speak to the manager. Right now she´s irate

to speak

I have come to enjoy to go/going to fairs and festivals, I´m overjoyed when I go

going

Unless/Even though we have provided good quality products, people seem to not like our service

Even though

If/unless you provide good customer service, people won´t keep coming back.

unless