Team 1
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Team 2
0
Teams
Name
Score
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×
monster
Reset all scores!
Oops!
×
gift
Win 15 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
baam
Lose 20 points!
Oops!
20
×
I have come to enjoy to go/going to fairs and festivals, Iยดm overjoyed when I go
going
Oops!
Check
Okay!
Check
15
×
If/unless you provide good customer service, people wonยดt keep coming back.
unless
Oops!
Check
Okay!
Check
20
×
She always demands speaking/to speak to the manager. Right now sheยดs irate
to speak
Oops!
Check
Okay!
Check
20
×
Use hectic in a sentence
:D
Oops!
Check
Okay!
Check
15
×
We donยดt have to/musnยดt do everything the customer wants
donยดt have to
Oops!
Check
Okay!
Check
×
heart
Other team wins 25 points!
Oops!
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fairy
Take points!
5
10
15
20
25
×
gift
Win 10 points!
Okay!
×
banana
Go to last place!
Oops!
15
×
They have started /started working in that company a long time ago
started
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Okay!
Check
15
×
Iยดm skilled in/at English and team management
in
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Okay!
Check
20
×
If I were/was you I will/would take that offer
were/ would
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Okay!
Check
20
×
I donยดt smoke anymore. I stopped to smoke/smoking.
smoking
Oops!
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Okay!
Check
15
×
I work at Berlitz since 2012. I worked/have worked there for 10 years
have worked
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Okay!
Check
15
×
Which technique do we use when we start asking our customers open questions and continue with closed questions
The funnel technique
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Check
×
banana
Go to last place!
Oops!
×
magnet
Take 25 points!
Okay!
×
gift
Win 25 points!
Okay!
×
banana
Go to last place!
Oops!
15
×
What do we tell customers when we need them to be patient with us while we take notes?
Please bear with me
Oops!
Check
Okay!
Check
×
banana
Go to last place!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
rocket
Go to first place!
Okay!
×
thief
Give points!
5
10
15
20
25
×
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