What is conflict?
disagreement between 2 or more people
Fight between strangers
What is a mediator?
Someone who helps in a fight
Someone who doesn't take sides and helps resolve a problem
Someone who stands up for a friend in an argument
One example of how to avoid conflict is....
Provoke a fight
Actively ignore
Walk away swearing
A power struggle is?
using your money to get what you want
fighting on the ground
trying to influence another person to do what you want
What is compromise?
Demanding that someone do as you say
Law
Giving in on some points of a disagreement
Name one skill needed in a successful relationship.
hugging skills
communication skills
shopping skills
basketball skills
What is empathy?
A type of communication
Putting yourself in another's shoes so you understand them.
A conflict can be resolved in two ways, what are they?
Constructively/destructively
physically/mentally
good/bad
When is it a good time to address conflict?
When all parties are calm and able to listen to one another.
When all parties are angry.
What is an I-Statement?
Aggressive communication
The opposite of a you-statement
Communicates the speakers feelings without causing conflict.
A good communicator will...
not look at the person
Listen without interrupting
use negative language
An example of a nonverbal response is...
apologizing
yelling
nodding
Remember to listen more than ___________.
walk
talk
