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Resolving Conflicts
Game Code: 900849
English
14
Public
Resolving conflicts
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Project SEARCH Redmond
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What is conflict?
Fight between strangers
disagreement between 2 or more people
15
What is a mediator?
Someone who doesn't take sides and helps resolve a problem
Someone who stands up for a friend in an argument
Someone who helps in a fight
15
One example of how to avoid conflict is....
Provoke a fight
Actively ignore
Walk away swearing
15
A power struggle is?
trying to influence another person to do what you want
using your money to get what you want
fighting on the ground
15
What is compromise?
Giving in on some points of a disagreement
Law
Demanding that someone do as you say
15
If you negotiate, you ______ with someone.
fight
argue
deal
15
Name one skill needed in a successful relationship.
hugging skills
basketball skills
shopping skills
communication skills
15
What is empathy?
A type of communication
Putting yourself in another's shoes so you understand them.
15
A conflict can be resolved in two ways, what are they?
physically/mentally
Constructively/destructively
good/bad
15
When is it a good time to address conflict?
When all parties are calm and able to listen to one another.
When all parties are angry.
15
What is an I-Statement?
Communicates the speakers feelings without causing conflict.
The opposite of a you-statement
Aggressive communication
15
A good communicator will...
use negative language
Listen without interrupting
not look at the person
15
An example of a nonverbal response is...
yelling
apologizing
nodding
15
Remember to listen more than ___________.
walk
talk
15
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