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What is a consumer?
A person who buys goods or services for their own use.
Give ONE responsibility of a good consumer
Know their rights / shop around / keep proof of purchase / avoid impulse buying.
What is proof of purchase?
Evidence that shows a consumer has paid for an item.
Why is proof of purchase important?
It is needed to return faulty goods or make a complaint.
Give ONE example of proof of purchase.
Receipt / order confirmation email.
Name ONE piece of information usually shown on proof of purchase.
Date of purchase / items bought / total paid / method of payment.
What is a food label?
Information provided on food packaging to inform consumers.
Name ONE item that must appear on all prepacked food labels by law.
Ingredients / best-before date / use-by date / nutrition information.
What does a barcode do?
Allows products to be scanned and gives information such as price and origin
What is a contract?
A legal agreement between a buyer and a seller.
Name ONE law that protects consumers in Ireland.
Sale of Goods and Supply of Services Act 1980 / Consumer Protection Act 2007 / Competition and Consumer Protection Act 2014.
Under the Sale of Goods and Supply of Services Act 1980, goods must be what?
Of merchantable quality / fit for purpose / as described / match the sample.
Under the sale of goods and supply of services act 1980, how must services be provided?
With care and attention by someone properly qualified.
What is a guarantee or warranty?
A written promise to repair, replace or refund faulty goods.
What does the Consumer Protection Act 2007 protect consumers from?
False or misleading information and advertising.
What is competition?
Rivalry between sellers to win customers’ business.
