Edit Game
Chapter 8 - Consumer Rights
 Delete

Use commas to add multiple tags

 Private  Unlisted  Public



 Save

Delimiter between question and answer:

Tips:

  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.

 Import questions





 Save   20  Close
Name ONE organisation consumers can contact for help with complaints.
CCPC / Citizens Information / Small Claims Procedure / Ombudsman / CAI.
What is e-commerce?
Buying and selling goods and services over the internet.
What is distance selling?
Buying goods or services without meeting the seller in person.
Which body enforces the Competition and Consumer Protection Act 2014?
The Competition and Consumer Protection Commission (CCPC).
What is competition?
Rivalry between sellers to win customers’ business.
What does the Consumer Protection Act 2007 protect consumers from?
False or misleading information and advertising.
What is a guarantee or warranty?
A written promise to repair, replace or refund faulty goods.
Under the sale of goods and supply of services act 1980, how must services be provided?
With care and attention by someone properly qualified.
Under the Sale of Goods and Supply of Services Act 1980, goods must be what?
Of merchantable quality / fit for purpose / as described / match the sample.
Name ONE law that protects consumers in Ireland.
Sale of Goods and Supply of Services Act 1980 / Consumer Protection Act 2007 / Competition and Consumer Protection Act 2014.
What is a contract?
A legal agreement between a buyer and a seller.
What does a barcode do?
Allows products to be scanned and gives information such as price and origin
Name ONE item that must appear on all prepacked food labels by law.
Ingredients / best-before date / use-by date / nutrition information.
What is a food label?
Information provided on food packaging to inform consumers.
Name ONE piece of information usually shown on proof of purchase.
Date of purchase / items bought / total paid / method of payment.
Give ONE example of proof of purchase.
Receipt / order confirmation email.
Why is proof of purchase important?
It is needed to return faulty goods or make a complaint.
What is proof of purchase?
Evidence that shows a consumer has paid for an item.
Give ONE responsibility of a good consumer
Know their rights / shop around / keep proof of purchase / avoid impulse buying.
What is a consumer?
A person who buys goods or services for their own use.
Your experience on this site will be improved by allowing cookies.