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15
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Name ONE law that protects consumers in Ireland.
Sale of Goods and Supply of Services Act 1980 / Consumer Protection Act 2007 / Competition and Consumer Protection Act 2014.
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15
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Give ONE example of proof of purchase.
Receipt / order confirmation email.
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15
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What is competition?
Rivalry between sellers to win customers’ business.
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seesaw
Swap points!
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magnet
Take 20 points!
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gift
Win 20 points!
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lifesaver
Give 25 points!
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15
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Under the Sale of Goods and Supply of Services Act 1980, goods must be what?
Of merchantable quality / fit for purpose / as described / match the sample.
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eraser
Reset score!
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magnet
Take 15 points!
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shark
Other team loses 25 points!
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thief
Give points!
5
10
15
20
25
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heart
Other team wins 20 points!
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seesaw
Swap points!
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rocket
Go to first place!
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banana
Go to last place!
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15
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What is a food label?
Information provided on food packaging to inform consumers.
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15
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What does the Consumer Protection Act 2007 protect consumers from?
False or misleading information and advertising.
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15
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What is distance selling?
Buying goods or services without meeting the seller in person.
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15
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Give ONE responsibility of a good consumer
Know their rights / shop around / keep proof of purchase / avoid impulse buying.
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15
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What is a guarantee or warranty?
A written promise to repair, replace or refund faulty goods.
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15
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Name ONE organisation consumers can contact for help with complaints.
CCPC / Citizens Information / Small Claims Procedure / Ombudsman / CAI.
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15
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What is a contract?
A legal agreement between a buyer and a seller.
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15
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Which body enforces the Competition and Consumer Protection Act 2014?
The Competition and Consumer Protection Commission (CCPC).
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15
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What does a barcode do?
Allows products to be scanned and gives information such as price and origin
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