What is conflict?
Fight between strangers
disagreement between 2 or more people
What is a mediator?
Someone who helps in a fight
Someone who stands up for a friend in an argument
Someone who doesn't take sides and helps resolve a problem
An example of a nonverbal response is...
yelling
apologizing
nodding
One example of how to avoid conflict is....
Walk away swearing
Provoke a fight
Actively ignore
A conflict can be resolved in two ways, what are they?
good/bad
Constructively/destructively
physically/mentally
Name one skill needed in a successful relationship.
basketball skills
communication skills
shopping skills
hugging skills
What is empathy?
Putting yourself in another's shoes so you understand them.
A type of communication
A power struggle is?
fighting on the ground
trying to influence another person to do what you want
using your money to get what you want
If you negotiate, you ______ with someone.
fight
deal
argue
What is an I-Statement?
Communicates the speakers feelings without causing conflict.
The opposite of a you-statement
Aggressive communication
What is compromise?
Law
Demanding that someone do as you say
Giving in on some points of a disagreement
A good communicator will...
Listen without interrupting
not look at the person
use negative language
When is it a good time to address conflict?
When all parties are calm and able to listen to one another.
When all parties are angry.
Remember to listen more than ___________.
walk
talk