What is an I-Statement?
Aggressive communication
The opposite of a you-statement
Communicates the speakers feelings without causing conflict.
What is empathy?
A type of communication
Putting yourself in another's shoes so you understand them.
One example of how to avoid conflict is....
Provoke a fight
Walk away swearing
Actively ignore
What is conflict?
disagreement between 2 or more people
Fight between strangers
Name one skill needed in a successful relationship.
communication skills
shopping skills
hugging skills
basketball skills
If you negotiate, you ______ with someone.
argue
deal
fight
A power struggle is?
fighting on the ground
using your money to get what you want
trying to influence another person to do what you want
When is it a good time to address conflict?
When all parties are calm and able to listen to one another.
When all parties are angry.
What is compromise?
Giving in on some points of a disagreement
Law
Demanding that someone do as you say
Remember to listen more than ___________.
talk
walk
What is a mediator?
Someone who stands up for a friend in an argument
Someone who doesn't take sides and helps resolve a problem
Someone who helps in a fight
An example of a nonverbal response is...
apologizing
yelling
nodding
A conflict can be resolved in two ways, what are they?
Constructively/destructively
good/bad
physically/mentally
A good communicator will...
not look at the person
use negative language
Listen without interrupting