Interacting With Staff and Customer

These are interactions in which customers don’t understand some part of the business and are seeking clarification

It encompasses everything a company does to successfully engage with customers

What is the fourth step of Customer Interaction Cycle?

These are customers who have made their first purchase and are early on in their relationship with the company

These are interactions in which customers are sending praise, getting in touch just to let the business know that they’re appreciated.

These are customers with whom the business has had a working relationship for some time.

These are customers who have purchased in the past but are no longer buying from the business.

These are interactions in which customers ask for new features and functionality, or to build something from scratch

What is the first step of Customer Interaction Cycle?

What is the third step of Customer Interaction Cycle?

What is the second step of Customer Interaction Cycle?

These are potential customers who need more information before making a purchase decision

These are interactions in which customers have encountered an issue and are unhappy.

What is the fifth step of Customer Interaction Cycle?