Study

Coach Review Day 6

  •   0%
  •  0     0     0

      Back   Restart
  • How can you tell if an item is available for purchase on Coach.com?
    The Add to Bag option will be available
  • Where on the Outlet website can you go to see when future products will arrive?
    Product Drops
  • Where on the Coach websites can you locate a product's style number?
    In the Product Details section
  • True or False: When using the Product Browsing function in Sterling, you must select the correct Selling Channel.
    True.
  • What is Sterling?
    Coach's Order Management System
  • Explain Insider Exclusive Products
    Products only available to Coach customers who have signed up to be an Insider
  • What is the return time frame for a regular priced item?
    30 days.
  • Which selling channel would you need to select when wanting to add an Outlet item to the cart?
    Ecommerce Outlet
  • Which selling channel would you need to select when wanting to add a Full Price item to the cart?
    Ecommerce FP
  • True or False: Free shipping and returns are available for all retail products
    True
  • What is the Store Inventory tool used for?
    To see if an item is available for in-store purchase
  • How do you search for articles in the Knowledge Base?
    Enter key words in the search bar
  • What is Product Browsing within Sterling used for?
    To locate products to add to a customer's order
  • How do you locate an item using the Product Browsing tool?
    Enter a keyword, SKU, or select from Categories and/or Narrow By Filters
  • True or False: Items from 5 years ago will be easily purchased online.
    False.
    • Your experience on this site will be improved by allowing cookies.