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What kind of attitude do we need to have at work?
A positive attitude.
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How can you show the team that they can count on you?
Get to work on time and help others when needed.
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At most jobs will you work in a team?
Yes
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Why do we need to have a positive attitude?
All
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Do we need to think about the customer's experience?
Yes
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If a customer has a question and you don't have an answer, what can you do?
Ask a co-worker to help.
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How can we show that we are listening carefully to coworkers?
Eye contact, don't interrupt
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Is it OK to ask questions if you need help?
Yes
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Why is good teamwork important?
We need teamwork to get the job done. Team members feel good about accomplishing the job together.
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Does teamwork mean that you help coworkers to get the job done?
Yes
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Does your work performance affect your team?
Yes
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Do we need to think about our co-workers feelings?
Yes
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How should we talk to our coworkers, managers and customers?
Politely and clearly
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Do we need to help customers?
Yes
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Why is it important to know your work schedule?
So that you will be at work when you are scheduled.
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What is teamwork?
Working with others in a productive way. Everyone does their part to get the job done.
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Give us an example of teamwork?
All good.
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How can we help customers?
Listen, be polite, ask a coworker for help if you need to
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If the bus is late when you are going to work, what can you do?
Call your manager and let them know you will be late.
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