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31J_OfficeAdministartion_7_Phone_Page37
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Sorry, but the line is ______________ (the person you are calling is speaking with someone else)
busy
Oops!
Okay!
-Can you _____ your name, please? - Yes, it is N-I-double K-I
spell
Oops!
Okay!
Good morning. _____ I _____ ____ Mr Doyle, please?
Can I speak to
Oops!
Okay!
Sorry, he is out _______town on business at the moment
on
up
of
in
Oops!
Okay!
I will ask her to ______your call as soon as possible
retake
reply
return
Oops!
Okay!
Think about the right preposition: I'm afraid he is ______ another line at the moment
on
Oops!
Okay!
I'll try her mobile and ______ a voicemail
leave
make
do
leaving
Oops!
Okay!
I'll transfer your call ______my colleague.
until
to
up to
around
Oops!
Okay!
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