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31J_OfficeAdministartion_7_Phone_Page37

  •  English    8     Public
    Page 37 Office Administration
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  • Sorry, but the line is ______________ (the person you are calling is speaking with someone else)
    busy
  •  10
  • -Can you _____ your name, please? - Yes, it is N-I-double K-I
    spell
  •  15
  • Good morning. _____ I _____ ____ Mr Doyle, please?
    Can I speak to
  •  15
  • Think about the right preposition: I'm afraid he is ______ another line at the moment
    on
  •  15
  • I will ask her to ______your call as soon as possible
    reply
    retake
    return
  •  15
  • Sorry, he is out _______town on business at the moment
    on
    up
    in
    of
  •  15
  • I'll try her mobile and ______ a voicemail
    do
    leaving
    leave
    make
  •  15
  • I'll transfer your call ______my colleague.
    around
    up to
    to
    until
  •  15