up to now …. /so far /already/yet
things aren’t running as smoothly as I’d hoped
we’ve hit a problem with
Describe how to run a project smoothly. Oral presentation
Run smoothly/out of time/into problems
Stay on track/within budget/the course
Check the facts/progress/details
Set a budget/a timescale/a launch date, etc
– so the real problem lies with , how about …ing – we could – why don’t we - ……. Would be my proposal – if you ask me , we should that’s a good idea etc
describe customer service and customer service assitants
how does your side of things look? – how’s the … coming along? How far are you with –
how are things with – what’s the current status of
discuss how important the image of a company is
Project an image
Hold a reputation
Create a good first impression
Build relationships
Take an instant dislike
To come across as a … person
state regulations in a code of conduct
inversion- modality - may - shall
explain the process and result of putting into practice a solution to a problem.
Get round a problem Bring about – come up with – take forward a project (develop) – pay off – carry out – bring down the costs – take up a challenge – set up a
start up a conversation with someone you don't know. keep the conversation flowing.
question tags, negative questions, echo questions, words like right, wonderful, what a coincidence.
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