revision Business Result Upper Intermediate units 1-6 | Baamboozle - Baamboozle

English 19 Public

use the words in a sentence or role play a situation

Study Slideshow

Arrange to meet. Discuss alternative dates. consult your diary.

use present simple, continuous, provisionally, suits you. whatever's best - transportation timetable

15

start up a conversation with someone you don't know. keep the conversation flowing.

question tags, negative questions, echo questions, words like right, wonderful, what a coincidence.

15

discuss how important the image of a company is

Project an image Hold a reputation Create a good first impression Build relationships Take an instant dislike To come across as a … person

15

come up with a benefits scheme for your staff

Profit-sharing scheme Feel valued – be acknowledged – commission – attendance reward – appreciation – on-time bonus – compensation plan – positive feedback

15

Describe how to run a project smoothly. Oral presentation

Run smoothly/out of time/into problems Stay on track/within budget/the course Check the facts/progress/details Set a budget/a timescale/a launch date, etc

25

Asking for an update

how does your side of things look? – how’s the … coming along? How far are you with – how are things with – what’s the current status of

15

give an update on a project

up to now …. /so far /already/yet things aren’t running as smoothly as I’d hoped we’ve hit a problem with

20

give suggetions to how the project is going

– so the real problem lies with , how about …ing – we could – why don’t we - ……. Would be my proposal – if you ask me , we should that’s a good idea etc

15

Describe an invention

Technical breakthroughKey feature – cutting-edge technology – major advantage – revolutionary idea – practical solution – potential benefit – innovative concept

20

explain the process and result of putting into practice a solution to a problem.

Get round a problem Bring about – come up with – take forward a project (develop) – pay off – carry out – bring down the costs – take up a challenge – set up a

5

give a short presentation about an innovation

vocabulary on presentations

15

describe customer service and customer service assitants

Uncaring – courteous – discourteous – attentive – sub-standard – efficient – responsive – satisfied - high-quality – loyal – repeat customer – Meet customers’

5

promise action to a disatisfied customer

I’ll look into it straightaway What I’ll do is … I’ll get back to you shortly Once/as soon as I’ve By Friday at the latest In time for Shortly

15

announce a new policty in an impersonal manner

passive voice - modals

15

state regulations in a code of conduct

inversion- modality - may - shall

15

revision Business Result Upper Intermediate unit ...