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Chap 12
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Name three key features of America's bureaucracy.
Hierarchical authority, job specialization, and formalized rules.
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What year was the Pendleton Act passed?
1883.
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What are standard operating procedures (SOPs)?
Clearly defined procedures that bureaucracies operate within.
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What is the West Wing?
The center of activity for the White House staff.
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Why is the federal bureaucracy sometimes called the "fourth branch" of government?
Because of its size, the skills of bureaucrats, separation of powers, and desire for security.
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What is the Freedom of Information Act (FOIA)?
An act that gives citizens and the media the right to access and examine previously withheld government files and information.
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What is "bureaucratese"?
The vague, sprawling language and jargon used in bureaucratic regulations and documents.
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What is the civil service?
The civilian employees of the bureaucracy who carry out the administrative tasks of government.
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What did the spoils system involve?
President Andrew Jackson gave government posts to supporters regardless of merit.
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How many cabinet departments currently exist?
Fifteen.
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What did the Sunshine Act of 1976 require?
That many bureaucratic hearings be made public.
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What is statutory law?
Law that has been passed by the legislature and signed by the president.
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What does delegation mean?
The act of entrusting a task or power to another person or entity.
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What is the role of the White House staff?
To serve the president by communicating his policies to agencies and the public.
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What did the Pendleton Act establish?
That merit would be the standard for hiring government officials.
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Which cabinet department oversees the Transportation Security Administration (TSA)?
Department of Homeland Security.
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What is "red tape" in bureaucracy?
Bureaucratic paperwork.
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Name three major achievements of the federal bureaucracy.
The Manhattan Project, the US Postal Service, and the Interstate highway system.
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Who advises the president and selects key people for the White House staff?
The chief of staff.
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What is administrative law?
Regulations drawn up by government bureaucracy to implement congressional statutes.
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What is congressional oversight?
The process by which Congress examines a government department's compliance with the law and scrutinizes its budget requests.
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Who appoints cabinet secretaries?
The president, with Senate approval.
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How does job specialization benefit bureaucracy?
It encourages efficiency and productivity.
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Who successfully argued in 1789 that the president should be able to remove officials from the State Department?
James Madison.
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What is bureaucracy?
An administrative system staffed largely by nonelected officials who perform specific tasks in accordance with standard procedures.
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What is one benefit of hierarchical authority in bureaucracy?
It limits conflicts concerning who has decision-making authority.
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What does the Government Accountability Office (GAO) do?
It audits an agency's finances, monitors its activities, and requests public hearings about its programs.
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What section of the White House accommodates the First Lady and her staff?
The East Wing.
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What is the Executive Office of the President (EOP)?
The first level of bureaucracy beneath the president that assists with policymaking and management.
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What are clients in the context of government agencies?
Members of groups whose needs are served by government agencies.
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