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Chap 12

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  • What is bureaucracy?
    An administrative system staffed largely by nonelected officials who perform specific tasks in accordance with standard procedures.
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  • What does delegation mean?
    The act of entrusting a task or power to another person or entity.
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  • Name three key features of America's bureaucracy.
    Hierarchical authority, job specialization, and formalized rules.
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  • What is one benefit of hierarchical authority in bureaucracy?
    It limits conflicts concerning who has decision-making authority.
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  • How does job specialization benefit bureaucracy?
    It encourages efficiency and productivity.
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  • What did the spoils system involve?
    President Andrew Jackson gave government posts to supporters regardless of merit.
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  • What year was the Pendleton Act passed?
    1883.
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  • What did the Pendleton Act establish?
    That merit would be the standard for hiring government officials.
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  • What is the civil service?
    The civilian employees of the bureaucracy who carry out the administrative tasks of government.
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  • Who successfully argued in 1789 that the president should be able to remove officials from the State Department?
    James Madison.
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  • What is the Executive Office of the President (EOP)?
    The first level of bureaucracy beneath the president that assists with policymaking and management.
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  • What is the role of the White House staff?
    To serve the president by communicating his policies to agencies and the public.
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  • Who advises the president and selects key people for the White House staff?
    The chief of staff.
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  • What is the West Wing?
    The center of activity for the White House staff.
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  • What section of the White House accommodates the First Lady and her staff?
    The East Wing.
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  • How many cabinet departments currently exist?
    Fifteen.
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