Why should we train people?
To gain experience and qualifications through training (development of skills)
Why are the value and recognition of employees and the health and well-being of employees important?
Benefits packages, Service Awards, Employee of the Month Awards
How to keep employees happy?
Keeps people fit, healthy and happy, motivated/engaged
What would you do? How can you keep employees?
open answer
What does HR do?
recruited, managed, trained and educated; rewarded; and supported through a process of continuous learning and career development
Why do people not stay in the industry?
Low pay & few benefits, Poor work-life balance, Stressful environments
example of creating an employee friendly environment
Transparent communication between managers and employees, Work / Life Balance
Give three example of work conditions in the service sector
Long/difficult hours, On feet a lot, Smiling all the time