Study

Human Resources - Processes

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  • List two types of training methods a business may use for employee development.
    On-the-job training, mentoring, workshops, online courses (any two).
  • Which sequence correctly represents the HR cycle?
    Acquisition → Development → Maintenance → Separation.
  • Which HR process focuses on training employees and improving their skills?
    Development.
  • Recruitment can be conducted:
    Both internally and externally.
  • Which of the following is the first step in the acquisition process?
    Identify staffing needs.
  • Why is it important that the selection process complies with employment legislation?
    To avoid discrimination, ensure fairness, and prevent legal consequences.
  • Explain one advantage of recruiting internally.
    Employees are already familiar with the business, reducing induction time and costs.
  • True or False: A job description is written after the recruitment process.
    False.
  • Explain how effective HR processes from acquisition to separation can impact a business’s culture, productivity, and costs.
    Proper HR processes improve employee satisfaction, reduce turnover, enhance skills and productivity, foster a positive culture, and control operational costs.
  • True or False: Separation processes should follow legal requirements regardless of the reason for leaving.
    True.
  • True or False: Legal obligations like minimum wage are part of employee maintenance.
    True.
  • Redundancy occurs when:
    Jobs are no longer needed.
  • Describe one disadvantage of recruiting externally for a business.
    External recruitment can be costly and time-consuming, and new employees may take longer to adjust.
  • Which HR process focuses on keeping employees motivated and satisfied at work?
    Maintenance.
  • Why is it important for management to determine the reasons an employee leaves?
    To identify workplace issues, improve retention strategies, and reduce future turnover.
  • What are the potential consequences for a business if it fails to maintain staff effectively.
    Low morale, increased staff turnover, reduced productivity, increased recruitment costs.
  • Describe two strategies a business could use to maintain employees.
    Providing rewards and recognition; implementing flexible work conditions; encouraging participation in decision-making (any two).
  • Give one example of involuntary separation.
    Employee is dismissed or made redundant.
  • Voluntary separation occurs when:
    An employee chooses to leave the business.
  • Which HR process involves choosing the right candidate for the job?
    Selection.
  • Explain why ongoing employee development can help with employee retention.
    It increases job satisfaction, skills, and career growth opportunities, making employees more likely to stay.