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SMX1B
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Can you spell your last name?
(Random answer)
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I'll get a pen and ______ your full name and mobile number.
take down
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Make a sentence with the past of the verb "take"
(I took down the number of our customer.)
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If a call is interrupted it is ...
cut off
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The best way to introduce yourself on the phone is ...
____ speaking. (NOT "I'm ___").
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What is "deal with" something? a) forget about something b) take action to do something c) do something as quick as possible
B) take action to do something
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How do you say "hang up" in Spanish?
Colgar / Penjar (el telèfon)
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Wait a moment while I ... a) return your call b) put you on hold c) take down
b) put you on hold (posar en espera)
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Make sure to _____ to the correct extension. a) dial a number b) put you on hold c) leave a message d) put the call through
Put (the call) through (Conectar, passar una trucada a una extensió).
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Can you explain what "line is busy" means?
When some is speaking on the phone.
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What do we say when somebody is very quiet and we can't hear them?
Speak up (Can you please speak up?)
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There ____ any message left in the voice mail.
wasn't
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Make two comparative sentences using this adjectives: short / useful
Best / worst / farthest. The worst printer in the office is old.
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There ____ some really beautiful hotels in that city.
were
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Say the past simple of these verbs: deal / take / make. Make a sentence with one.
Dealt, took, made. I dealt with a very rude customer yesterday.
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My boss ____ in the office yesterday. He _____ _________ .
wasn't / is or was / out of town.
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Say the comparative form of: cheap / short / expensive / modern / early / big
Cheaper / shorter / more expensive than / more modern that / earlier / bigger.
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Say 3 regular verbs (present and past)
Talk/talked, Study/studied, Jump/jumped (for example)
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_________ ______ any chair available in the office this morning?
Was there
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Say the superlative form of: good / bad / far. Pick one and make a sentence.
Best / worst / farthest. The worst printer in the office is old.
Oops!
Okay!
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