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SMX1B
Game Code: 336072
English
20
Public
Review of unit 6
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The best way to introduce yourself on the phone is ...
____ speaking. (NOT "I'm ___").
10
How do you say "hang up" in Spanish?
Colgar / Penjar (el telèfon)
10
I'll get a pen and ______ your full name and mobile number.
take down
10
What is "deal with" something? a) forget about something b) take action to do something c) do something as quick as possible
B) take action to do something
10
Can you spell your last name?
(Random answer)
10
Can you explain what "line is busy" means?
When some is speaking on the phone.
10
If a call is interrupted it is ...
cut off
10
Wait a moment while I ... a) return your call b) put you on hold c) take down
b) put you on hold (posar en espera)
10
What do we say when somebody is very quiet and we can't hear them?
Speak up (Can you please speak up?)
10
Make sure to _____ to the correct extension. a) dial a number b) put you on hold c) leave a message d) put the call through
Put (the call) through (Conectar, passar una trucada a una extensió).
15
There ____ some really beautiful hotels in that city.
were
5
There ____ any message left in the voice mail.
wasn't
10
Say 3 regular verbs (present and past)
Talk/talked, Study/studied, Jump/jumped (for example)
10
Make a sentence with the past of the verb "take"
(I took down the number of our customer.)
10
Say the past simple of these verbs: deal / take / make. Make a sentence with one.
Dealt, took, made. I dealt with a very rude customer yesterday.
20
_________ ______ any chair available in the office this morning?
Was there
15
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