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SMX1B

  •  English    20     Public
    Review of unit 6
  •   Study   Slideshow
  • The best way to introduce yourself on the phone is ...
    ____ speaking. (NOT "I'm ___").
  •  10
  • How do you say "hang up" in Spanish?
    Colgar / Penjar (el telèfon)
  •  10
  • I'll get a pen and ______ your full name and mobile number.
    take down
  •  10
  • What is "deal with" something? a) forget about something b) take action to do something c) do something as quick as possible
    B) take action to do something
  •  10
  • Can you spell your last name?
    (Random answer)
  •  10
  • Can you explain what "line is busy" means?
    When some is speaking on the phone.
  •  10
  • If a call is interrupted it is ...
    cut off
  •  10
  • Wait a moment while I ... a) return your call b) put you on hold c) take down
    b) put you on hold (posar en espera)
  •  10
  • What do we say when somebody is very quiet and we can't hear them?
    Speak up (Can you please speak up?)
  •  10
  • Make sure to _____ to the correct extension. a) dial a number b) put you on hold c) leave a message d) put the call through
    Put (the call) through (Conectar, passar una trucada a una extensió).
  •  15
  • There ____ some really beautiful hotels in that city.
    were
  •  5
  • There ____ any message left in the voice mail.
    wasn't
  •  10
  • Say 3 regular verbs (present and past)
    Talk/talked, Study/studied, Jump/jumped (for example)
  •  10
  • Make a sentence with the past of the verb "take"
    (I took down the number of our customer.)
  •  10
  • Say the past simple of these verbs: deal / take / make. Make a sentence with one.
    Dealt, took, made. I dealt with a very rude customer yesterday.
  •  20
  • _________ ______ any chair available in the office this morning?
    Was there
  •  15