Complete the phrase: “I’m glad to h________ that.” (good news)
hear
The guest says a light bulb needs changing. Guest: "This light doesn't work. The bulb needs changing"
A: Sorry Sir/Madam. I will get someone to change it for you. B: Thank you. A: You're welcome.
The guest wants to open a bottle of wine. What is the thing for opening bottles of wine?
A corkscrew opens bottles of wine.
You use this to carry water for cleaning. B________________
bucket
Complete the phrase: “Have a great d________!”
Have a great day!
Complete the phrase: “Thank you for s________ with us.”
staying
You opened the door and the guest was sleeping and you want to say sorry.
A: Sorry to disturb you Sir/Madam. B: No, problem - please come back later. A: Of course Sir
It is used if the sink or toilet is blocked. What is it?
A plunger
You put them on your hands when cleaning.
Rubber gloves
You use this machine to clean carpets. What is it?
vacuum cleaner
What do you use to open and close a door? ใช้อะไรในการเปิดและปิดประตู? (chái à-rai nai gaan bpèrt láe bpìt bprà-dtoo?)
A handle คำตอบ: ที่จับประตู (kham tòp: têe jàp bprà-dtoo)
What does an engineer use to repair things? ช่างใช้อะไรในการซ่อมของ? (châng chái à-rai nai gaan sôm kŏng?)
tools คำตอบ: เครื่องมือ (kham tòp: krêuang-meu)
Complete the phrase: “Have a safe t________ home.”
trip
You don't understand what the guest wants. What can you say?
A: I'm sorry, I don't understand Sir. Could you repeat that please? B: Could you bring me a @#%^$? A: Sorry Sir, I will find someone to come and help you.
Complete the phrase: 'S____ I c____ b____ later?'
Shall I come back later?
The guest says the electricity/power is not working. What do you say?
I’m sorry for the inconvenience. I will call an engineer right away.
Complete the phrase: I will get someone to r_____ it for you.
repair
Complete the phrase: “I’m s____to h________ that.” (bad news)
sorry / hear
Complete the phrase: Sorry for the d_____.
delay. Sorry for the delay.
What can you use to make a room smell good?
Air freshener
Complete the phrase: Please _______ my apologies.
accept. Please accept my apologies.
Thank you for your pat________.
patience (for waiting)
Complete the question: “Did you sleep w________?”
well
The guest wants to know where the gym is. "Excuse me. Could you tell me where the gym is please?
A: Please follow me and I will show you. B: Thank you so much!
What do you use to see yourself in the bathroom? ใช้อะไรในการดูตัวเองในห้องน้ำ?
A mirror คำตอบ: กระจก (kham tòp: grà-jòk)
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