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It is used if the sink or toilet is blocked. What is it?
A plunger
The guest says a light bulb needs changing. Guest: "This light doesn't work. The bulb needs changing"
A: Sorry Sir/Madam. I will get someone to change it for you. B: Thank you. A: You're welcome.
You opened the door and the guest was sleeping and you want to say sorry.
A: Sorry to disturb you Sir/Madam. B: No, problem - please come back later. A: Of course Sir
The guest wants to open a bottle of wine. What is the thing for opening bottles of wine?
A corkscrew opens bottles of wine.
Complete the phrase: Sorry for the d_____.
delay. Sorry for the delay.
You put them on your hands when cleaning.
Rubber gloves
Complete the phrase: Please _______ my apologies.
accept. Please accept my apologies.
You don't understand what the guest wants. What can you say?
A: I'm sorry, I don't understand Sir. Could you repeat that please? B: Could you bring me a @#%^$? A: Sorry Sir, I will find someone to come and help you.
Complete the phrase: I will get someone to r_____ it for you.
repair
What can you use to make a room smell good?
Air freshener
Complete the phrase: 'S____ I c____ b____ later?'
Shall I come back later?
The guest wants to know where the gym is. "Excuse me. Could you tell me where the gym is please?
A: Please follow me and I will show you. B: Thank you so much!
You use this machine to clean carpets. What is it?
vacuum cleaner
The guest says the electricity/power is not working. What do you say?
I’m sorry for the inconvenience. I will call an engineer right away.
Thank you for your pat________.
patience (for waiting)
Complete the phrase: “Have a great d________!”
Have a great day!
