Formal letter of complaint | Baamboozle - Baamboozle

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I got the booking information from you.

I received the booking information from you.

The zip doesn’t work on the trousers.

The zip does not work on the trousers.

I think you should announce delays. (recommend)

I recommend that you announce delays.

Call me during the day.

Please contact us

They weren’t the right ones

They were not the right ones

I think you should delay your decision. (propose)

I propose (that) you delay your decision.

A couple of weeks ago, I got a suit from you.

A couple of weeks ago, I bought a suit from you

I think you should review the booking procedure (suggest)

I suggest that you review the booking procedure.

See you

Yours faithfully, Anna

I want all my money back

I would be grateful if you could send me a full refund

We are sorry for the problem.

We apologise for the problem

Your company didn’t say sorry. (apology, offer)

Your company offered no apology/Your company did not apologize

Further problems will happen (arise)

Further problems will arise.

Hi there

Dear SIr/Madam

You swapped it for a bigger size, but it’s the wrong colour.

You exchanged it for a bigger size, but it’s the wrong colour

I want my ticket to be refunded. (demand)

I demand that my ticket be refunded.

The service of your company is awful.

I am writing to complain about the service provided by your company