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Barriers to communication

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  • If someone uses too many difficult words or “jargon” what should you do?
    Ask them to explain
    Leave the conversation
    Ignore them
  • Which is better communication?
    Finish it when you have time
    Finish the report soon.
    Please finish the report by 5 PM today.
  • What does “information overload” mean?
    Information that is short and simple
    Having too much information
    A clear message that everyone understands
  • True or False: Jargon makes communication easier for everyone.
    False
    True
  • When a message is too long and has too many details what barrier is this?
    Information overload
    Lack of trust
    Jargon
  • Which of these is a communication barrier?
    Clear messages
    Listening carefully
    Too many levels in the company
  • What is a communication barrier?
    Something that makes communication hard or stops the message from being understood
  • Which is NOT a way to improve communication?
    Ignoring feedback
    Listening carefully
    Using simpler words
  • If you don’t understand some difficult words this is a _____ barrier.
    Language
    Hierarchy
    Trust
  • True or False: Non-verbal communication includes things like handshakes and facial expressions.
    True
    False
  • Which is a type of non-verbal communication?
    Smile
    Letter
    Email
  • What should you do if you don’t understand a message?
    Ask for more information
    Change the subject
    Stay quiet
  • True or False: Using simple words is a good way to avoid barriers.
    True
    False
  • Which of these is a problem caused by information overload?
    Feeling stressed
    Working faster
    Better communication