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What is a communication barrier?
Something that makes communication hard or stops the message from being understood
Which is a type of non-verbal communication?
Letter
Smile
Email
True or False: Using simple words is a good way to avoid barriers.
True
False
Which of these is a problem caused by information overload?
Better communication
Feeling stressed
Working faster
If you don’t understand some difficult words this is a _____ barrier.
Language
Hierarchy
Trust
True or False: Jargon makes communication easier for everyone.
True
False
Which is NOT a way to improve communication?
Ignoring feedback
Listening carefully
Using simpler words
When a message is too long and has too many details what barrier is this?
Lack of trust
Jargon
Information overload
Which is better communication?
Finish it when you have time
Finish the report soon.
Please finish the report by 5 PM today.
If someone uses too many difficult words or “jargon” what should you do?
Leave the conversation
Ask them to explain
Ignore them
True or False: Non-verbal communication includes things like handshakes and facial expressions.
True
False
Which of these is a communication barrier?
Listening carefully
Clear messages
Too many levels in the company
What does “information overload” mean?
A clear message that everyone understands
Information that is short and simple
Having too much information
What should you do if you don’t understand a message?
Ask for more information
Change the subject
Stay quiet
