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Business Surveys

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  • The __________ question type allows respondents to rank items in order of preference
    ranking
  • Businesses use surveys to understand customer __________
    preferences
  • The __________ of a survey is the percentage of people who responded
    response rate
  • To avoid bias, it is important to have a __________ sample
    representative
  • The __________ size refers to the number of participants in a survey
    sample
  • A __________ question type asks respondents to rate something on a numeric scale
    rating
  • Businesses use surveys to gather customer __________
    feedback
  • A key reason for conducting surveys is to improve customer __________
    satisfaction
  • One common business survey type is the __________ Promoter Score
    Net
  • __________ size affects the reliability of survey results
    Sample
  • Survey data can be displayed using __________ like charts or graphs
    visuals
  • __________ is a type of survey software offered by Microsoft
    Forms
  • An __________ question type allows for detailed responses
    open ended
  • In business surveys, a __________ question allows respondents to select from predefined options
    multiple choice
  • Survey __________ refers to the tools used to create and analyze surveys
    software
  • A __________ scale asks respondents to indicate their level of agreement with a statement
    Likert
  • Using surveys, companies can gather data on customer __________, such as age or location
    demographics
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