Share Business Surveys
Save to Folder
Businesses use surveys to gather customer __________
feedback
A key reason for conducting surveys is to improve customer __________
satisfaction
The __________ size refers to the number of participants in a survey
sample
In business surveys, a __________ question allows respondents to select from predefined options
multiple choice
__________ is a type of survey software offered by Microsoft
Forms
A __________ scale asks respondents to indicate their level of agreement with a statement
Likert
__________ size affects the reliability of survey results
Sample
Survey __________ refers to the tools used to create and analyze surveys
software
An __________ question type allows for detailed responses
open ended
One common business survey type is the __________ Promoter Score
Net
To avoid bias, it is important to have a __________ sample
representative
The __________ question type allows respondents to rank items in order of preference
ranking
Businesses use surveys to understand customer __________
preferences
A __________ question type asks respondents to rate something on a numeric scale
rating
Using surveys, companies can gather data on customer __________, such as age or location
demographics
The __________ of a survey is the percentage of people who responded
response rate
