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What should we add to our itinerary?
Time & place
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What is “brunch”?
It is a compound word between “breakfast” and “lunch”
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Wine ………………from grapes.
is made
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Can I have the………………………. about Wat Pho?
information
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The ……………..is made from clay and the……………….is made of wood. It is used for pounding.
mortar, pestle
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What time do you use “p.m.”?
12.00 to 23.59
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Customer: …………..this white shirt? Assistant: It is 700 Baht, sir.
How much is
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What is the first step to take a room reservation via phone?
Greeting and identifying the department and speaker's name and offering assistance.
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A: ………………………Mr. Ken. How are you? B: I'm fine. Thank you, Mr. Robert. And how are you?
Good morning/ Good afternoon/ Good evening
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I can not eat the bitter gourd, it tastes……………
bitter
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A: Hi! How do you do? B: Hello!.......................
I'm .................................
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Suggestion sentence
.........................................
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…………………does the train leave?
When
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B: Do I have to pay the deposit? A: No, just give me your ………………… number, please.
credit card
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What is “a.m.”?
Ante Meridiem
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A ……………..VAT Refund can be claimed by tourists who make more than ……………… purchases within one day at a single Department Store branch.
7%, 2,000
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What is the first step to cooking Tom Yum Kung?
Boil clear broth and add chopped lemongrass, kaffir lime leaves and coriander roots.
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What is the nationality of Kuwait?
Kuwaiti
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How to ask for guest names the most politely during the reservation procedure?
Could you give me your full name, please?
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A: What type of room would you like? B: …………………………………………………
I like a double room with a sea view.
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What is the last step to service the guest in the restaurant?
Thank you and say goodbye.
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You can take a seat at the………………. while waiting for your room.
lobby
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Command sentence
....................................
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Alex: Do you accept credit cards? Waiter: Yes,………….
we do
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Bangkok is……………………...of Thailand.
capital
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How to introduce yourself?
Hello. Let me introduce myself. I'm .....................
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Which services or facilities that you can have in a 2-star hotel?
a television and a phone
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What is the itinerary?
travel plan
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“Who” is asked for………………………….
people
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Phuket is a…………………tourist attraction.
popular
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