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Study
C1 Negotiation Vocabulary
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The minimum acceptable outcome.
Win-win
Counteroffer
Bottom line
Stalemate
Oops!
Okay!
The course of action that will be taken if negotiations fail.
BATNA (Best Alternative to a Negotiated Agreement)
Arbitration
ZOPA (Zone of Possible Agreement)
Deadlock
Oops!
Okay!
A response to an initial offer
Bargaining
Counteroffer
Concession
Opening offer
Oops!
Okay!
The point at which a negotiator is willing to end the negotiation and walk away
Walk away point
Mediation
Bargaining
BATNA (Best Alternative to a Negotiated Agreement)
Oops!
Okay!
The initial proposal made in a negotiation
Concession
Arbitration
Opening offer
Impasse
Oops!
Okay!
The range in which an agreement is satisfactory to both parties.
ZOPA (Zone of Possible Agreement)
Opening offer
Mediation
Stalemate
Oops!
Okay!
Intervention in a dispute to resolve it.
Counteroffer
Mediation
Impasse
Bargaining
Oops!
Okay!
Outcome in which both parties benefit.
Compromise
Win-win
Negotiation
Impasse
Oops!
Okay!
Situation where no agreement can be reached.
Concession
Bottom line
Bargaining
Deadlock
Oops!
Okay!
A situation in which neither party can win or make a move
Negotiation
Bottom line
Stalemate
Arbitration
Oops!
Okay!
Something given up or yielded during negotiation.
Concession
Walk away point
Mediation
Bottom line
Oops!
Okay!
Settlement of a dispute by an impartial party.
ZOPA (Zone of Possible Agreement)
Deadlock
Arbitration
BATNA (Best Alternative to a Negotiated Agreement)
Oops!
Okay!
Discussion aimed at reaching an agreement.
Concession
Arbitration
Negotiation
Stalemate
Oops!
Okay!
The process of discussing the terms of an agreement.
Bargaining
Stalemate
Arbitration
Concession
Oops!
Okay!
Agreement reached by each side making concessions.
Impasse
Compromise
Bargaining
Deadlock
Oops!
Okay!
Situation where no progress can be made.
Impasse
Walk away point
Negotiation
Opening offer
Oops!
Okay!
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