Business Result Upper Intermediate unit 1

I'm afraid these faults might mean our customers start to _____________ a bad opinion of us.

As a financial adviser, I have to _____________ a good relationship with customers so that they trust me.

Your company needs to ______________ its online profile more carefully.

To attract younger customers, you'll have to _____________ a more modern image.

We can speak freely as my assistant is very _______________. We can trust him.

Remember the golden rule for presenting: keep it short and _______________.

The design is simple and ______________ so the product is very easy to use.

I thought he was arrogant, so I ___________ an instant dislike to him.

It is natural to be ______________ of a company that has a poor reputation for customer service.

If your office is clean and tidy, it _______________ an impression of efficiency and professionalism.

She's quite friendly, but sometimes she comes ___________ as a bit unfriendly.

The advertising campaign didn't have the expected results. It was quite ___________________.