Market Leader intermediate Unit 2 travel Vocab r ...

Cases of passenger misbehaviour are unfortunately all too common on long distance ___________

Flight and __________ crew sometimes have to deal with dangerous situations.

Poor service and frequent _______ will affect an airline's reputation.

These are awarded by airlines to reward customer loyalty.

When you go to desk at a hotel/airport to say you have arrived. You ________

This is when you get a change to a better seat or level of service.

round trip in British English

A growing number of  peopke criticise the airlines and demand better __________.

schedule in British English

All the people who work at an airport, but not the pilots or cabin crew

What is the time when the largest number of people are travelling?

After an 15-hour flight, you can expect a lot of travellers to experience _________

There are signs that airlines are trying to respond to customer dissatisfaction, for example by providing more ________ and better meals

line in British English

This is a card you must show in order to get on a plane.

Subway in British English

one way ticket in British English

elevator in American English

This is a room in a hotel/airport where people can sit and relax.

We were heading for Warsaw, but because of the bad weather they had to _________ our flight to Frankfurt.