Share Market Leader intermediate Unit 2 travel Vocab review
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What is the time when the largest number of people are travelling?
Peak travel
When you go to desk at a hotel/airport to say you have arrived. You ________
check in
This is a card you must show in order to get on a plane.
boarding pass
All the people who work at an airport, but not the pilots or cabin crew
Ground staff
This is when you get a change to a better seat or level of service.
upgrade
These are awarded by airlines to reward customer loyalty.
Frequent-flyer points
This is a room in a hotel/airport where people can sit and relax.
lounge
A growing number of peopke criticise the airlines and demand better __________.
service
There are signs that airlines are trying to respond to customer dissatisfaction, for example by providing more ________ and better meals
legroom
Cases of passenger misbehaviour are unfortunately all too common on long distance ___________
flights
After an 15-hour flight, you can expect a lot of travellers to experience _________
jet-lag
Poor service and frequent _______ will affect an airline's reputation.
delays
Flight and __________ crew sometimes have to deal with dangerous situations.
cabin
We were heading for Warsaw, but because of the bad weather they had to _________ our flight to Frankfurt.
divert
Subway in British English
underground
elevator in American English
lift
