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Business English

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  • Phone Neil Smith at our showroom for a free quotation or to arrange a visit from our representative. --- You should contact Neil Smith if you want to
    arrange a visit to the showroom.
    speak to a representative about special offers.
    obtain information about the company's prices.
  • Agent required for nationwide distribution. Some experience in food retail an advantage. Refrigerated van provided. ---What is the agent required to do?
    be a specialist in food distribution
    own a suitable vehicle for delivery
    deliver goods all over the country
  • In a business meeting, your new idea for a great product was ‘shot down.' What happened?
    You will get a chance to prove its success.
    It was written down for later consideration.
    I was accepted.
    It was rejected.
  • Your boss tells you to ‘go the extra mile’ for a special client. What do they mean?
    You need to offer a discount.
    You should make arrangements to meet them in person.
    You should give them more than they expect.
    You need to travel by air to meet them.
  • You overhear your manager talking about a colleague, saying, ‘That’s the last straw.' How is your manager feeling?
    Angry and ready to fire your colleague
    Pleased with your colleagues training program
    Tired of your colleague using too many office supplies
    Happy that your colleague's last project was a success
  • Staff wishing to enroll for the Accounts course should contact Jane Fellows, who needs to know numbers. ---What should staff tell Jane Fellows?
    which of the courses they have decided to do.
    how many people have enrolled for the course.
    if they are interested in doing the course.
  • What does 'to learn the ropes' mean?
    to learn something in an ineffective way
    to learn how to do a new job
    to relearn something in a more effective way
    to learn about how to tie up a meeting
  • Please remember that your manager must agree to any vacation dates before you complete a form. ---Why is the HR department sending this memo?
    to tell managers about a problem
    to ask staff for some information
    to explain how something is done
  • You have asked for a discount from the company which provides your office with IT support. They reply to your email saying, "We can’t budge." What do they mean?
    We don't want to say no to your request.
    We think your request was impolite.
    We can't give you a discount.
    We no longer want to work with you.
  • You are in a business meeting negotiating a new contract with an important client. After hearing your price, they say, "That’s a deal breaker for us." What do they mean?
    They need time to think about your offer.
    They can't accept your price.
    They're impressed with the results.
    It's time to take a break from the meeting.
  • Your co-worker says, "It was a tough break when Ben quit." What does she mean?
    He was a good person, but he took took any breaks.
    It was difficult to socialize with him.
    It's unfortunate that he quit because the company needs him.
    It will be difficult for the company to replace him.
  • To do something ‘by the book’ means:
    To follow the rules 100% of the time
    To set up a new way of doing something
    To read about how to do something before trying it yourself
    To get an alternative opinion on a business idea
  • ‘Let’s go back to the drawing board’ means:
    We need to make a new plan because this one isn't good.
    We don't need to use text, only images.
    We should use more drawings and illustrations.
    Let's take a break.
  • What does it mean to fight an 'uphill battle?'
    Winning
    Doing something that is difficult to achieve
    Giving up
    Fighting dirty