Which type of investment account requires the customer to take a distribution if they are over the age of 72?
Traditional IRA
True or False: Money Saver Mortgages are sold to third-party investors.
False
What is the ATM withdrawal limit for a Free Checking account?
500
True or False: All of First Citizen’s debit and credit cards work with Apple, Google and Samsung Pay digital wallet apps.
True
True or False: First Citizens will send customer alerts automatically if an email, login ID, or password has changed.
True
True or False: A money market savings account offers a fixed interest rate as a customer’s savings grows.
False
True or False: A CD account rate is typically higher than what a customer would earn with a traditional savings account.
True
Which type of checking account is offered when a customer doesn’t qualify for a standard checking account?
Sure Advantage Checking Account
True or False: If a customer has a Roth IRA their contributions are not tax deductible because they are made with after-tax income.
True
What is the minimum deposit for opening a Certificate of Deposit (CD)?
500
True or False: Customers can schedule recurring payments with billers using their FCB debit card and routing & account number.
True
True or False: Customers can deposit checks using the mobile banking app.
True
Which government-backed loan helps borrowers purchase a home with a lower down payment or lower credit score than typically required?
FHA Home Loan
T/F: Customers may make balance inquiries and cash withdrawals without a charge at any FCB ATM?
True
What is the minimum deposit required to open a Savings Account?
50
What app in Digital Banking can customers use to send and receive money between friends and family?
Zelle
True or False: A customer can transfer funds using the Manage My Money tools.
False
True or False: A home equity loan provides customers a lump sum amount of money upfront and is repaid over a defined period of time.
True
A _____ mortgage is a home loan with an interest rate that stays the same throughout the entire term of the loan.
Fixed
What type of interest rate does a Home Equity Line of Credit have?
Adjustable Interest Rate
True or False: Customers can use their Visa Debit Card to make purchases online or over the phone.
True
True or False: Overdraft protection is an account management tool designed to help cover a transaction when a customer doesn’t have sufficient funds in their checking account
True
True or False: The tools in Manage My Money helps customers calculate their net worth, set budgets, view spending habits and trends and set up a debt repayment plan.
True
Which credit card would you recommend to a customer who wants to consolidate their other credit cards to get a lower interest rate?
Smart Option
Which type of investment account can a customer be eligible to contribute to with any income level?
Traditional IRA
True or False: All customers are auto-enrolled in Signature benefits if their Visa credit card has a credit line of $1,000 or more.
False
What is the minimum refundable security deposit required for customers to open a Secured Cash Back Rewards Credit Card?
500
True or False: To keep from being charged a small monthly fee, customers should enroll in paperless statements within the first 60 days of opening a Free Checking account.
True
Which type of savings plan limits a customer’s contribution not to exceed $2000 per child per year until the age of 18?
Coverdell Education Savings Account
True or False: Home Improvement Loans have fixed rates and monthly payments with terms up to 7 years.
True
If a customer has bad credit, what type of personal loan can they qualify for?
Secured Personal Loan
True or False: A loan is a specific amount of money a customer borrows that is paid back over time plus interest and applicable fees.
True
When a customer is buying a new car, what is the maximum term they can get for an auto loan?
84 Months
The total amount of money that is immediately accessible from an account is called?
Available Balance
Which type of account can a customer withdraw funds from to purchase a camper without penalty?
Money Market Account
How many points will a customer earn for every dollar spent on fuel when using a Rewards Credit Card?
3
What type of account helps customers’ money grow over a specific length of time with a guaranteed interest rate?
CD
Which types of checking accounts are interest-bearing accounts? Choose all that apply.
Premier Checking Account / Prestige Checking Account
What is the minimum auto loan amount a customer can apply for?
2500
Which section would a customer click on in digital banking to pay a bill?
Payment or Transfers
True or False: There is a monthly fee to access Digital Banking through firstcitizens.com or the mobile banking app.
False
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