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Product Training 2 Review

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    Review
  •   Study   Slideshow
  • The total amount of money that is immediately accessible from an account is called?
    Available Balance
  •  5
  • T/F: Customers may make balance inquiries and cash withdrawals without a charge at any FCB ATM?
    True
  •  5
  • True or False: Overdraft protection is an account management tool designed to help cover a transaction when a customer doesn’t have sufficient funds in their checking account
    True
  •  5
  • True or False: There is a monthly fee to access Digital Banking through firstcitizens.com or the mobile banking app.
    False
  •  5
  • What is the ATM withdrawal limit for a Free Checking account?
    500
  •  5
  • What is the minimum deposit required to open a Savings Account?
    50
  •  5
  • True or False: To keep from being charged a small monthly fee, customers should enroll in paperless statements within the first 60 days of opening a Free Checking account.
    True
  •  5
  • Which type of checking account is offered when a customer doesn’t qualify for a standard checking account?
    Sure Advantage Checking Account
  •  5
  • Which types of checking accounts are interest-bearing accounts? Choose all that apply.
    Premier Checking Account / Prestige Checking Account
  •  10
  • How many points will a customer earn for every dollar spent on fuel when using a Rewards Credit Card?
    3
  •  5
  • True or False: All customers are auto-enrolled in Signature benefits if their Visa credit card has a credit line of $1,000 or more.
    False
  •  5
  • What is the minimum refundable security deposit required for customers to open a Secured Cash Back Rewards Credit Card?
    500
  •  5
  • True or False: Customers can schedule recurring payments with billers using their FCB debit card and routing & account number.
    True
  •  5
  • True or False: Customers can use their Visa Debit Card to make purchases online or over the phone.
    True
  •  5
  • True or False: All of First Citizen’s debit and credit cards work with Apple, Google and Samsung Pay digital wallet apps.
    True
  •  5
  • Which credit card would you recommend to a customer who wants to consolidate their other credit cards to get a lower interest rate?
    Smart Option
  •  5