Study

HSC Business Studies - HR

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  • Name TWOmethods of seperation
    Redundancy, retrenchment, dismissal, voluntary
  • What are the 4 main human resource elements?
    Acquisition, development, training, separation
  • Name FOUR leadership styles.
    Autocratic, dictorial, coercive, authoritative, harmoniser, democratic, developmental
  • Name a service that unions offer.
    Legal service, supperannuation schemems, home loans, training, insurance, income protection
  • What is the most likely impact of a recession on humam resources? a)Increase in wages b)Increase in overtime c)decrease in involuntary seperation d)decrease in employee bargaining power
    a)Increase in wages
  • Which of the following is an example of voluntary seperation in the workplace? a) Dismissal b)Promotion c)Reinstaement d)Resignation
    d)Resignation
  • What are THREE indicators of effective human resource management?
    Sales, Output, Staff turnover, absenteeism,accidents, disputes, worker satisfaction
  • The Human Resource Syllabus has an extra topic - What is it?
    Effectivneness
  • Name TWO skils an employee needs
    Communication, teamwork, problem solving, self management
  • NAme FOUR things that would be on an employment contract.
    Duties, hours, location, bonuses, overtime, benefits, wages, leave
  • Name TWO intrinsic rewards
    challenge, responsibility, recognition, promotion, achievement
  • Name ONE function commony outsourced by Human Resource managers.
    Induction, Leadership training, Mediation, Payroll
  • Name FOUR qualities of a good manager
    Openess, honesty, communication, encouraging, supportive, feedback, technical skills, vision
  • What group might struggle to obtain/hold full time work?
    women, older workers, youth, inexpereinced
  • Name TWO extrinsic rewards
    wages, incentives, company car, moving expenses, health costs
  • Name a risk of global outsourcing.
    Unreliability, Language Barriers, Security, Legal Problems, Poor quality
  • What are THREE functions of human resource management
    Recruitment, Equal Opportunity, Training, Development, Seperation
  • Name THREE reasons for high absenteeism
    Boredom, Poor relationships, lack of training, few opportunities, dissatisfaction
  • Name FOUR grounds of discrimination.
    race, sex,colour, age, disability, religion, marital status, pregnancy
  • Name 3 management approaches.
    classical authoritative, behavioural, contingency
  • Who are the TWO major stakeholders in a buinsess?
    Employers & Employees
  • Name an Australian union.
    CMFEU, ASU, AWU, AMWU...
  • Name TWO methods of evaluation for a training program.
    Tests, surveys, appraisals, observation, benchmarking
  • What are TWO forms of dispute resolution
    Negotiation, Mediation, Conciliation, Arbitration
  • Name THRE strategies to help motivate and retrain staff.
    Job enlargement, multiskilling, job enrichment, job sharing, teams, mentoring, coaching