Study

HR

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  • An increase in labour productivity would normally allow a business to:
    Lower production capacity
    Reduce wages and/or bonuses
    Increase fixed costs and/or fixed assets
    Lower prices and/or increase profits
  • A business where the main decisions are all taken by senior managers in one place is called:
    Autonomous
    Director-led
    Centralised
    Decentralised
  • A key benefit of a flatter organisational structure is often:
    Higher authority
    Higher retention
    Lower recruitment
    Lower costs
  • A possible disadvantage of a decentralised structure is:
    Decisions can't be taken
    Less control over decision-making
    Head office managers have more power
    Employees won't feel empowered
  • Which of the following actions would be most likely to reduce a manufacturer's labour cost per unit?
    Significantly increase overtime payments
    Remove productivity bonuses to lower overall production labo
    Outsource significant elements of production to external sup
    Reduce the level of automation in production
  • The retention rate for a business would normally measure the percentage of the overall workforce who:
    Were recruited externally and have stayed with the business
    Have completed their induction training
    Have worked full-time for more than one year
    Have completed one or more years' service
  • An advantage of a hierarchical structure is:
    It give opportunity for promotion, which will motivate worke
    Communication is easy so errors are less likely
    It has a wide span of control which means workers feel trust
    Communication is quicker, so the is business is more efficie
  • A significant improvement in labour productivity is likely to reduce..
    Staff motivation
    Labour turnover
    Quality assurance
    Unit costs
  • An example of delayering would be:
    Reducing staff numbers
    Removal of middle managers
    Removing responsibilities
    Reducing spans of control
  • A reason why a firm should analyse its staffing structure would be to:
    Increase the range of products sold
    Alter a marketing campaign
    Force staff to work harder
    Identify gaps and vacancies
  • Which of these clusters of industries tends to experience the highest levels of labour turnover?
    Retailing, hotel catering & leisure
    Pharmaceutical & other commercial sciences
    High value-added manufacturing
    Accountancy & legal services
  • Labour productivity is can be measured by dividing the output for a period by the...
    Sales revenue for the period
    Number of machines in use
    Profit earned in the period
    Number of employees at work
  • Which of the following would be least likely to be an effective strategy to reduce absenteeism in a retail business?
    Ensure store jobs are more interesting, varied and challengi
    Introduce significant attendance-related bonuses
    Require shop staff to work extra hours to cover for absent c
    Introduce flexible working practices
  • Which of these is a common reason for organisational change in a business?
    Job allocations
    Increased de-motivation
    Aiming for a taller structure
    Pace of external change