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An increase in labour productivity would normally allow a business to:
Lower production capacity
Reduce wages and/or bonuses
Increase fixed costs and/or fixed assets
Lower prices and/or increase profits
A significant improvement in labour productivity is likely to reduce..
Quality assurance
Unit costs
Staff motivation
Labour turnover
Which of these clusters of industries tends to experience the highest levels of labour turnover?
Accountancy & legal services
High value-added manufacturing
Pharmaceutical & other commercial sciences
Retailing, hotel catering & leisure
Labour productivity is can be measured by dividing the output for a period by the...
Number of employees at work
Number of machines in use
Sales revenue for the period
Profit earned in the period
Which of the following actions would be most likely to reduce a manufacturer's labour cost per unit?
Significantly increase overtime payments
Remove productivity bonuses to lower overall production labo
Outsource significant elements of production to external sup
Reduce the level of automation in production
Which of the following would be least likely to be an effective strategy to reduce absenteeism in a retail business?
Ensure store jobs are more interesting, varied and challengi
Introduce significant attendance-related bonuses
Require shop staff to work extra hours to cover for absent c
Introduce flexible working practices
The retention rate for a business would normally measure the percentage of the overall workforce who:
Have worked full-time for more than one year
Have completed their induction training
Were recruited externally and have stayed with the business
Have completed one or more years' service
Which of these is a common reason for organisational change in a business?
Pace of external change
Aiming for a taller structure
Increased de-motivation
Job allocations
A reason why a firm should analyse its staffing structure would be to:
Force staff to work harder
Increase the range of products sold
Identify gaps and vacancies
Alter a marketing campaign
A possible disadvantage of a decentralised structure is:
Employees won't feel empowered
Decisions can't be taken
Head office managers have more power
Less control over decision-making
An example of delayering would be:
Reducing spans of control
Removing responsibilities
Removal of middle managers
Reducing staff numbers
A key benefit of a flatter organisational structure is often:
Higher authority
Lower recruitment
Lower costs
Higher retention
An advantage of a hierarchical structure is:
It has a wide span of control which means workers feel trust
Communication is easy so errors are less likely
It give opportunity for promotion, which will motivate worke
Communication is quicker, so the is business is more efficie
A business where the main decisions are all taken by senior managers in one place is called:
Director-led
Autonomous
Decentralised
Centralised
