Skill, education, time, qualifications, materials, technology.
What is JIT?
Just in Time Management
What is a critical path?
The shortest length of time to complete a task
What is a warranty?
a) A promise by the business to replace products that do not satisfy the qulity expectations of the customer
b) A legally binding requirment that a business's products are free from defects and fit for their purpose
b)a legally binding requirment that a business's products are free from defects and fit for their purpose
What is a Gantt Chart?
a tool to show the progress of a project.
Explain the difference between effective and efficient operations management.
Effective operations management is concerned with achieveing the objectives of the operation plan. Efficiency focuses on reducing waste in terms of time and res
What are TWO common direct inputs into the transformation process?
Labour, energy, materials, machinery
What are FOUR of the seven operations influences?
Globalisation, technology, expectations, competition, government policies, laws, sustainability.
The term compliance costs refers to expenses associated with meeting:
a) competitior prices
b) legal requirments
c) consumer demands
d) supplier constraints
b) legal requirments
What is the stratgeic role of Operations?
To give the business a competitive advantage.
What are the 4Vs of the Operations Transformation Process?
Volume, Variety, Variation, Visibility
What are TWO operations processes relevant to transformation?
Sequencing, plant layout, monitoring, controlling
What are the 4 Key Business Functions?
Operations, Marketing, Finance, Human resources
Which of the following products has the shortest lead time?
a) cars
b) designer clothing
c) a daily newsaper
d) fruit
c) a daily newsaper
What is one area that Logistics covers?
Transportation, Storage, Warehousing, Packaging
What are TWO performance objectives of operations strategies?
What benefits has globaisation created for the operations function of manfucturing businesses?
a)the opportunity to lower costs through relocation
b)the opportunity to sell a standardised product to a global market
a)the opportunity to lower costs through relocation
What is scheduling?
Coordinating the length of time an activity takes
What is ONE Operations Process - Key Performance Indicator?
Idle time, stock turnover, warranty claims, capacity, maintenance costs.
What is customisation?
Creation of a product to meet the needs of a customer
When does improvment to the operations process occur?
a)after the product has been made
b)before controlling and monitoring
c) before monitoring and after control
d)after monitoring and control
d) after monitoring and control
Name ONE input to produce a good.
Information, Natural Resources, Labour, Capital.
What is ONE disadvantage of outsourcing?
Uncertainty, Language barriers, loss of control
A C--- L--- Strategy is concerned with reducing the costs of operations to an absolute minimum.
Cost Leadership
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