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Name ONE input to produce a good.
Information, Natural Resources, Labour, Capital.
Name ONE input to produce a service.
Skill, education, time, qualifications, materials, technology.
What are the 4 Key Business Functions?
Operations, Marketing, Finance, Human resources
What are FOUR of the seven operations influences?
Globalisation, technology, expectations, competition, government policies, laws, sustainability.
What are TWO common direct inputs into the transformation process?
Labour, energy, materials, machinery
What are TWO operations processes relevant to transformation?
Sequencing, plant layout, monitoring, controlling
What are the 4Vs of the Operations Transformation Process?
Volume, Variety, Variation, Visibility
What is ONE Operations Process - Key Performance Indicator?
Idle time, stock turnover, warranty claims, capacity, maintenance costs.
What are TWO performance objectives of operations strategies?
Quality, speed,cost,dependability,flexibility,customization
What is one area that Logistics covers?
Transportation, Storage, Warehousing, Packaging
What is ONE disadvantage of outsourcing?
Uncertainty, Language barriers, loss of control
What is a critical path?
The shortest length of time to complete a task
What is scheduling?
Coordinating the length of time an activity takes
What is JIT?
Just in Time Management
What is a Gantt Chart?
a tool to show the progress of a project.
What is customisation?
Creation of a product to meet the needs of a customer
