Study

Organizational Development

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  • Job analysis is more work- and task-focused
    True
  • Development strategy refers to the company’s decisions regarding where to find employees, how to select them, and the desired mix of employee skills and statuses (temporary, fulltime, etc.).
    False - Staffing strategy
  • Competition refers to a company’s ability to maintain and gain market share in an industry.
    False - Competitiveness
  • Organizational analysis refers to the process used to determine whether training is necessary.
    False - Needs Assessment
  • In training design process step 1 is to ensure that employees have the motivation and basic skills necessary to master the training content.
    False Step 2
  • Knowledge is either tacit knowledge or explicit knowledge.
    True
  • Training and development can help a company’s competitiveness by directly increasing the company’s value through contributing to intangible assets.
    True
  • Tacit knowledge refers to knowledge that can be formalized, codified, and communicated.
    False - Explicit Knowledge
  • Preparing to work in training refers to the integrated use of training and development, organizational development.
    False - Human Resource Development
  • The strategic role of training influences the frequency and type of training and how the training function is organized in the company.
    True
  • Person analysis identifies the important tasks and knowledge, skills, and behaviors that need to be emphasized in training for employees to complete their tasks.
    False - Task Analysis
  • Employee engagement refers to the degree to which employees are fully involved in their work and the strength of their commitment to their job and the company.
    True
  • Knowledge includes facts or procedures
    True
  • Ability indicates competency in performing a task
    False - Skill
  • Employee engagement refers to the degree to which employees are fully involved in their work and the strength of their commitment to their job and the company.
    True
  • Lesson plan overview or lesson plans are typically more detailed than the design document.
    False - Course or Lesson Plan
  • The roles that employees and managers have in a company influence the focus of training, development, and learning activity.
    True
  • Competency refers to an area of personal capability that enables employees to successfully perform their jobs by achieving outcomes or accomplishing tasks.
    True
  • In training design process step 4 is to ensure that trainees apply the training content to their jobs.
    True
  • Strategic planning initiatives are learning-related actions that a company should take to help it achieve its business strategy.
    False - Training and Development
  • Development likely includes rotating employees between jobs in different businesses so they can gain an understanding of the whole business.
    False - Training
  • Needs assessment has involved identifying knowledge, skills, abilities, and tasks.
    True
  • Training and development can help a company’s competitiveness by directly increasing the company’s value through contributing to intangible assets.
    True
  • Program Design refers to the organization and coordination of the training program. A training program may include one or several courses.
    True