Study

Unit 5 - Booking a Room

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  • A hotel with no rooms available is _______
    Fully booked
  • Generous and friendly treatment of visitors and guests or hospitable treatment
    Hospitality
  • Someone from Thailand is...
    Thai
  • This person is going to the fifth ______
    Floor
  • A room with basic amenities, nothing fancy
    Standard room
  • What is this?
    Hotel suite
  • Someone from Turkey is...
    Turkish
  • Free of charge
    Complimentary
  • Guests must sometimes pay this when they make their reservation
    Deposit
  • Someone from Portugal is...
    Portuguese
  • Someone from Ireland is...
    Irish
  • What is this?
    Confirmation number
  • What is this?
    Buffet breakfast
  • Someone from Denmark is...
    Danish
  • This room has a beautiful ____
    View
  • What is this?
    Receptionist
  • A specific place where something or someone is
    Location
  • What you have to pay when you cancel a reservation after the cancellation deadline
    Cancellation fee
  • Fancier than a standard room but less spacious than a suite
    Deluxe room
  • What time is it?
    Midnight
  • “The room comes with towels, toiletries, and a hairdryer”. “Ah perfect, how ________”
    Convenient
  • Someone from Poland is...
    Polish
  • What is this?
    Credit card number
  • The middle of the day is called _______
    Noon
  • The busiest and most popular part of the year at a hotel and when prices are the highest
    High season
  • What is this?
    Non smoking sign
  • What is this?
    Key card
  • The person staying at the hotel
    Guest
  • What is this?
    Credit card
  • What is this?
    Expiration date
  • What is this?
    Continental breakfast
  • Services offered by the hotel (parking, wifi, swimming pool, etc.)
    Facilities
  • When you are required to leave the hotel
    Check out time
  • Lots of room to move around
    Spacious
  • When you are allowed to check in to your reservation or hotel
    Check in time
  • A guest fills this out when they arrive at the hotel
    Registration form
  • What is this?
    Reception desk
  • What is this?
    Balcony
  • What is this?
    English breakfast
  • Someone from Switzerland is...
    Swiss
  • Someone from the Netherlands is...
    Dutch
  • The slowest and least popular time of the year at a hotel and when prices are the lowest
    Low season