Share Unit 5 - Booking a Room
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What you have to pay when you cancel a reservation after the cancellation deadline
Cancellation fee
When you are allowed to check in to your reservation or hotel
Check in time
When you are required to leave the hotel
Check out time
Free of charge
Complimentary
The person staying at the hotel
Guest
The busiest and most popular part of the year at a hotel and when prices are the highest
High season
Generous and friendly treatment of visitors and guests or hospitable treatment
Hospitality
A specific place where something or someone is
Location
The slowest and least popular time of the year at a hotel and when prices are the lowest
Low season
“The room comes with towels, toiletries, and a hairdryer”. “Ah perfect, how ________”
Convenient
Fancier than a standard room but less spacious than a suite
Deluxe room
Lots of room to move around
Spacious
Services offered by the hotel (parking, wifi, swimming pool, etc.)
Facilities
A hotel with no rooms available is _______
Fully booked
A room with basic amenities, nothing fancy
Standard room
Guests must sometimes pay this when they make their reservation
Deposit
